Identified - We have temporarily disabled the ability for new customers to create an account through our customer portal. Existing customers are unaffected. New customers can reach out to our friendly team on 0118 370 2920 to set up their account.
Apr 01, 2025 - 09:32 UTC
Microsoft 365 ? Operational
90 days ago
100.0 % uptime
Today
Phone Support ? Operational
90 days ago
100.0 % uptime
Today
Email Support ? Operational
90 days ago
100.0 % uptime
Today
Support Portal ? Operational
90 days ago
99.5 % uptime
Today
Customer Portal ? Degraded Performance
90 days ago
100.0 % uptime
Today
Backup Status Pages Operational
Backup Status Page A ? Operational
Backup Status Page B ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Updates to the customer portal Apr 4, 2025 15:00-17:00 UTC

We will be performing maintenance on our customer portal between 1500 & 1700 on Friday 4th April 2025. During this time, you will be unable to access the customer portal, update payment details or place orders through the portal.

Our support teams are unaffected and can still be reached through https://support.visimedia.co.uk, 0118 370 2920 or support@visimedia.co.uk.

If you have any questions, please reach out to your account manager who will gladly assist.

Posted on Apr 01, 2025 - 08:58 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

Unresolved incident: New users cannot register for a customer portal account.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.